Engraving & Personalization Process
Shown above: A typical day's
work for one engraver.
a detailed sample of of our engraving by clicking here
Our Engraving Process
Our engraving is done by a special technique
we've developed. If you have ever had a metal item engraved
before you may have noticed that the engraving was lightly
etched or scratched onto the surface. Our engravings are actually
"carved" into the product giving it a depth you can see and
feel. Your engraving is guaranteed.
Once your order is placed, a work order
is created and sent over to our graphics artists. The graphics
artists create a special template for the engraver who in
turn then transfers it onto the glass or pewter. Once engraved,
your item then goes through a clean-up and polishing process.
It then goes through a final inspection and moves on to shipping.
We offer eight different styles of lettering to
choose from. Click
here to view the entire alphabet in each of these styles.
Ordering an Engraved Item - The Process
As you browse through our site you will find
that most of the product detail pages have a link to view detailed
engraving on that particular item. This will help to give you
an idea of what you can expect your item to look like. There
are also links on each page to view the entire alphabet of
the lettering choices we offer along with other enhancements
such as a gold or silver fill on glass items.
If you choose to order an item engraved,
you will have the option to specify so on each individual product page.
You can choose your font style, silver or gold fill and even
gift wrap if you like. The shopping cart will then take you
to our shipping calculations page so that you will know what
your shipping costs will be before you place your order. Once
you have done this, you will be taken to the final checkout page
to complete your order.
Once we receive your order, we will review your
requested engraving. If we have questions, or if you need your
item sooner than the normal time needed, etc., we will contact
you with available options. We can do orders on a "rush
engraving" basis for an additional fee.
We ask that you please review your order confirmation
carefully which you will receive via email once you finalize
your order. Your order confirmation will outline your requested
engraving. This is what will be engraved on your item.
If there is a mistake and you do not contact us, your item
will not be engraved properly!
Engraving Limitations & Custom Orders
We do not limit you to having to engrave specific
things, such as names and a date. You can have us engrave anything you
wish so long as it meets the amount of text allowed for the
particular item you chose. We can also engrave in any language
you like. Special characters not supported by American keyboards
do not get in our way! If you have a custom engraving order,
we recommend you contact us.
How Long Does it Take?
Normally, your order will be engraved and shipped within two weeks. During the
wedding seasons (spring and fall) this may be extended. Spring,
fall and Christmas are our busiest seasons, so we recommend that
you place your order well ahead of time if possible.
We do our best to get
your product out to you in a timely manner, but in all honesty,
there may be times where an order is delayed. We will contact
you if this may be the case. We ask you on the order form
to give us a "need by date" just for this purpose
so we can be assured we do not miss your special day. On
occasion, orders may need to be processed on a rush engraving
basis which will require an additional fee. We take note of your "need
by date" on
your order form and will contact you if we feel we need
to process your order on a rush basis.
Can I Return an Engraved Item?
All sales on engraved products are final. If
you are uncertain as to whether or not you will like the item,
we recommend you order the item first without engraving. If
you decide to keep it you are always welcome to send it back
to us for engraving. We try to offer many pictures and as much
detail of our items as possible so
that it can help you with your purchasing decision. Non engraved
items all carry a 30 day no questions asked return policy.
Engraving on Bridal Cups
Our Bridal cups are designed after old time
replicas. Due to the unusual shapes and curvatures, using our
engraving technique or hand engraving is usually the only way
to have these personalized. Most of today's engravers use engraving
machines which do not have the ability to engrave these heirloom
cups and unusually curved surfaces.
Most often, customers that have purchased a
bridal cup with the intent of having their local jeweler engrave
the item wind up disappointed. We usually get the bridal cup
back for engraving. We are not trying to tell you that we are
the only company that can do these, but rather that
it can be difficult to find someone locally that can engrave these
type of cups.
Why Choose Us?
The way our engraving is done is one of several reasons and is what sets us apart from our competitors
click here to see why!